Privacy Policy
Last Updated: March 15, 2025
Information We Collect
tyvionexlora collects information you provide directly to us when using our financial education platform. This includes personal details you share during account registration, course enrollment, and when contacting our support team.
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and pages you view. This helps us understand how people use our site and improve the overall experience.
How We Use Your Information
Your information helps us provide personalized financial education services and maintain communication about your learning journey. We use this data to process your enrollments, deliver course content, and provide customer support when needed.
We never sell your personal information to third parties or use it for purposes beyond what's outlined in this policy. Your trust matters to us, and we're committed to protecting your privacy while delivering valuable educational content.
Marketing communications are sent only to users who've opted in, and you can unsubscribe at any time. We may also use aggregated, anonymous data to improve our courses and develop new educational content that better serves our community.
Information Sharing and Disclosure
tyvionexlora limits information sharing to essential business functions and never sells personal data to marketers or data brokers. We work with carefully selected service providers who help us operate our platform securely and efficiently.
These partners include payment processors, email service providers, and hosting companies. All vendors are contractually required to protect your information and use it only for the specific services they provide to us.
We may disclose information when required by law, to protect our rights, or in connection with business transactions like mergers or acquisitions. In such cases, we ensure the receiving party agrees to protect your information according to this privacy policy.
Your Rights Under Australian Privacy Law
As an Australian resident, you have specific rights regarding your personal information under the Privacy Act 1988. We're committed to honoring these rights and making it easy for you to control your data.
Access Your Information
Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.
Correct Your Data
Update or correct any inaccurate or incomplete personal information in your account at any time.
Delete Your Account
Request deletion of your personal information, subject to legal requirements and legitimate business needs.
Restrict Processing
Limit how we use your information in certain circumstances while maintaining your account access.
To exercise any of these rights, contact our privacy team using the details below. We'll respond within 30 days and work with you to address your request promptly and thoroughly.
Data Security and Protection
We implement multiple layers of security to protect your information from unauthorized access, alteration, or destruction. Our platform uses industry-standard encryption for data transmission and storage, with regular security audits and updates.
Access to personal information is restricted to authorized personnel who need it for their job responsibilities. We also maintain backup systems and incident response procedures to ensure data integrity and quick recovery if issues arise.
While we take extensive precautions, no online system is completely secure. We encourage you to use strong passwords, keep your login credentials private, and notify us immediately if you suspect unauthorized access to your account.
Data Retention and International Transfers
We retain your personal information for as long as your account remains active or as needed to provide services. Course completion records and certificates are typically kept for seven years to support ongoing professional development needs.
Some of our service providers operate outside Australia, particularly cloud hosting and email services based in the United States and Europe. These providers comply with privacy frameworks equivalent to Australian standards.
When your information is transferred internationally, we ensure appropriate safeguards are in place through contractual agreements and certification programs that protect your data according to Australian privacy principles.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small data files help us remember your preferences and improve site functionality.
Essential cookies are necessary for basic site operations and cannot be disabled. Optional cookies for analytics and marketing can be controlled through your browser settings or our cookie preference center.
We also use web beacons and similar technologies in emails to track delivery and engagement. This helps us understand which content is most valuable and improve our communication with you.
Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our practices, technology, and legal requirements. When significant changes occur, we'll notify you through email and prominent website notices.
Minor updates, such as clarifications or administrative changes, will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.
Continued use of our services after policy updates indicates your acceptance of the revised terms. If you disagree with changes, you may close your account and request deletion of your information.
Privacy Contact Information
Our privacy team responds to inquiries within two business days and works diligently to resolve any concerns about your personal information.